Sony Playstation 4 ‘Cannot play the media’ From Twonky Media Server


I have been having issues playing any media streamed from Twonky on my Qnap NAS box to the PS4 giving a blue screen error message Cannot play the media for any video files. Turns out it’s something to do with the way PS4 handles the encoding of the media because it works fine still on the Playstation 3 with no changes.

Change Device Profile

Go to the Twonky web page, Settings page at the top. Log into and go to the Sharing menu under Settings.

Here find the list of devices Twonky has identified in the past or currently on. The PS4 will be named PS3.

Twonky Sony Playstation 4
Click on the down arrow in the more column to reveal more settings like the MAC address and IP. There is a drop down which would have PS3 selected. This is the profile Twonky will use to transcode and stream to the device. Change this to Sony Bravia and submit the settings for the changes to take effect.


Go to the Playstation 4 and see if videos will now stream correctly. No restart is required because the change is applied on the fly.

This method worked for me so hope others find it useful. If it doesn’t work, try some of the other profiles in the list.

Sony Playstation 4 and the new Media Player.. Getting ALL Twonky videos to work!

About Danny

I.T software professional always studying and applying the knowledge gained and one way of doing this is to blog. Danny also has participates in a part time project called Energy@Home [] for monitoring energy usage on a premise. Dedicated to I.T since studying pure Information Technology since the age of 16, Danny Tsang working in the field that he has aimed for since leaving school. View all posts by Danny → This entry was posted in T.V and tagged , , , , , , , , . Bookmark the permalink.

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